Our Contact
Our Contact
Get In Touch
Got a question or need help with your smartphone? We’re just a message away! Fill out the form and our team will respond swiftly. Or, if you prefer a personal touch, visit us at our service center for direct assistance.
Contact details
- 3396 N Milwaukee Ave Chicago, Illinois
- cs@polexport.us
- 773 725 7635
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Mon - Sat: 10AM - 06PM
Sunday: 10AM - 04PM
The FAQs
Find The Answer Here
We offer a wide range of repair services, including screen replacements, battery replacements, charging port repairs, water damage restoration, and software troubleshooting. If you have a specific issue, feel free to contact us for more information.
Most repairs, such as screen and battery replacements, can be completed within 1-2 hours. More complex issues, like water damage, may take longer. We strive to return your device as quickly as possible without compromising on quality.
Yes, we offer a 90-day warranty on all repairs. This warranty covers the parts and labor used for the repair but does not cover new damage or issues unrelated to the original repair.
We specialize in repairing a wide range of smartphone brands and models. However, there may be some limitations for particularly old or unique models. Please contact us with your phone’s make and model for specific information.
Repair costs vary depending on the type and extent of the damage. Please visit our website or contact us directly for a detailed price list or to get a quote for your specific repair needs.
While appointments are recommended to ensure prompt service, we do accept walk-ins. However, walk-in repairs are subject to availability and may require a longer wait time.
We take great care to protect your data. However, we recommend backing up your device before any repair, as there's always a small risk of data loss during the repair process.
If your smartphone is beyond repair, we can offer advice on recycling options and may have refurbished phones available for purchase. We’re committed to helping you find the best solution for your needs.